Holiday 2022 – Q&A with Miki Jordan, Wayfinder Family Services CEO

Wayfinder Family Services President & CEOHow has Wayfinder grown and changed with recent changes in the world?

We have changed for the better. We chose our name—Wayfinder—because it’s about moving forward. We’ve always been an organization that keeps progressing. One example is in our child development program for young children with vision impairment or multiple disabilities. Initially because of the pandemic, we began offering services for children with vision or multiple disabilities through telehealth. We didn’t know if we could successfully deliver services that way. But online sessions proved to be a great success. While we resumed delivering our caring, in-person services, we are now using telehealth to reach children in remote rural areas and busy urban regions. 

Imagine a working mom who cares for a baby plus a toddler with multiple disabilities. Child development services via telehealth gives her more flexibility. Without the convenience of virtual services, many children and caregivers might not be getting the help they need. 

What are you most grateful for this holiday season? 

I’m most grateful for our remarkable staff and the donors who make our important work possible. The effects of the pandemic were especially devastating for the children and families in Wayfinder’s programs: people of color, low-income families and those with disabilities. We will see these effects ripple for years to come, but I know that Wayfinder’s innovative, determined staff will continue to empower our children and families to tackle their biggest challenges. I am grateful that supporters like you  stand by our side and are a guiding light for our organization.

November 30, 2022